• Privacy collection notice for customer due diligence

    AML/CTF - Australia

    Privacy collection notice for customer due diligence

    This privacy collection notice from complyMe.AI outlines why we collect your personal information, what we collect, how we collect it and
    who we share it with.

    Why we need to collect your information

    We act as an outsourced partner and are collecting your personal information on behalf of the sponsoring organisation specified in the
    subject line of the email you received. The information is being collected to comply with the ‘Customer Due Diligence’ requirements in the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). This includes to:

    • establish and verify your identity before providing certain services are provided to you;
    • assess and manage potential money laundering, terrorism financing, proliferation financing risks or related compliance risks associated with the provision of our sponsoring organisation's services;
    • make reports required by law under the AML/CTF Act meet record keeping obligations under the AML/CTF Act.

    What personal information we collect

    We collect the following types of personal information:

    • your full name, date of birth, residential address, and occupation;
    • photo ID and unique identifier, such as a passport or driver’s licence number;
    • whether you have a family member or a close business associate that is or has been a member of a parliament, high ranking member of a government body, a member of a court or other politically exposed position;

    We also collect the following sensitive information:

    • whether you are a member of any political associations, professional or trade associations that may be used to verify your occupation or determine whether you are a politically exposed person

    How we collect your information

    We will generally collect your personal information directly by email. Any personal information available about you in the public domain may however be used to supplement it as part of mandatory customer due diligence processes.

    Who we may share your information with

    We will only disclose your personal information to the sponsoring organisation for the purpose of AML/CTF Act compliance. We may also share your personal information with AUSTRAC or an entity within our sponsoring organisation’s AML/CTF reporting group to meet our legal and regulatory obligations under the AML/CTF Act or the AML/CTF Rules.

    What happens if we cannot collect your information

    If you do not provide us with your personal information, we may not be able to verify your identity and the sponsoring organisation may not be able to provide you (or the person you are acting on behalf of) with the services you have requested.

    Your privacy rights and our privacy policy

    Our Privacy Policy contains further information about how we will handle your personal information and how you can access and correct your personal information. It also outlines how to lodge a complaint and how that complaint will be managed if you are concerned about how we handled your information.

    How to contact us about your privacy

    You can contact us at info@complyme.ai if you have any questions.