Yes. You can override requests for further information if you feel you have provided all the requested information, by asking the AI agent to only evaluate the information on hand. You also have the opportunity to add anything you think might be missing and/or inaccurate in the draft report before it is finalised.

As per Office of the Australian Information Commissioner (OAIC) guidance, all original documents you submit are automatically deleted as soon as AI process agents complete their task.

To provide a high degree of assurance to report recipients, KYC due diligence assessments have to be conducted independently of the indidivudals being assessed. While you will have the opportunity to provide relevant information and explanations before reports are finalised, final conclusions reached must be at arms length.

No. Once reports are finalised, they will be available as protected PDF documents that cannot be altered or printed.

No. You can share the final PDF report with any service provider you need to.

AML/CTF regulations require assessments to be conducted on individual transactions. This means you may need to generate a new report each time you need to conduct a different transaction.

Your report will come attached with an explanation of how One KYC reports are generated and common questions service providers might have. We suggest they contact us directly if they have any questions.

We also suggest also highlighting the following to your service providers:

• You do not wish to do the same the KYC checks for the same transaction with multiple service providers
• Doing one KYC check helps save you time, money and stress
• One KYC checks are conducted independently, using AUSTRAC approved forms/templates/processes and are as valid as any conducted by service providers themselves and/or through any outsourced providers used
• Human oversight by qualified legal and audit professionals is applied on all reports

Your report will come attached with an explanation of how One KYC reports are generated and common questions service providers might have. We suggest they contact us directly if they have any questions.

Yes. You can download a free sample here.

KYC checks can involve multiple checks and is highly dependent on the nature of the transaction and whether you are transacting as an individual or an organisation. The due diligence on a property purchase by salaried individual for example, will be much simpler than one done through a trust with multiple beneificiaries. Below are some of the things that may be assessed:

• the nature and amount of the transaction and if it involves physical or virtual currency
• whether you are conducting the transaction face to face or purely online
• whether you are politically exposed, through an influential position in government
• your source of wealth or funds for the proposed transaction
• whether you can provide the relevant documentation to prove your identity and authority to act
• whether you are on a sanctions list
• whether there is any adverse media about you or the organisation you represent

Verification of Identity (VOI) checks are required for property transactions and will typically be requested if you are not engaging with your service provider on a face to face basis. We suggest you discuss this with your service providers beforehand.

Complyme works with Stripe to conduct identity verification online. Stripe builds technology that’s used by millions of companies around the world such as Amazon, Google, and Zoom. Stripe helps with everything from accepting payments to managing subscriptions to verifying identities.